Support

Contact us

📧 Email

support@audar.app — for any questions, bug reports, refund requests or feedback. We typically reply within 24 hours.

💼 Enterprise / B2B

enterprise@audar.app — for API access, custom integrations and bulk licensing.

Frequently asked questions

How do I cancel my subscription?

Subscriptions are managed by Apple. Open Settings → [Your Apple ID] → Subscriptions on iPhone/iPad, find Audar and tap Cancel. You will keep access until the current period ends.

How do I request a refund?

Apple handles all refunds. Visit reportaproblem.apple.com, sign in with your Apple ID, and submit a request for the Audar purchase.

How do I restore a previous purchase?

Open Audar → Settings → tap Restore Purchases. Make sure you are signed in with the same Apple ID used for the original purchase.

Voice translation isn't working — what should I check?

Microphone permission: Settings → Audar → Microphone ✓
Internet connection: AI interpretation requires online access
Try restarting the app
Still stuck? Email us at support@audar.app with the device model and iOS version.

Which languages are supported?

50+ languages including Kazakh, Russian, English, Chinese, Spanish, French, German, Japanese, Korean, Arabic, Turkish, Hindi, Portuguese, Italian, and more. Full list inside the app.

Is my conversation private?

Yes. Audio is processed in real time and is not used to train AI models. See our Privacy Policy for details.